Reviews

quick

Nothing much to say. Requested work was completed as expected in a timely manner.

It was a good experience when u arrive but after you leave your car the communication is hard because the service gentleman can’t greet customers and return calls and take money there should be a cashier so that it would take a few steps off the service guys

They communicated very well and stuck to the time estimate they gave me.

They replaced my rear brakes. However there is something wrong with my differential and also on Wednesday my car had traction control and stability need service pop up and check engine.

Except for the lack of communication, my experience was fine. I would have appreciated a phone call by the end of the day to let me know my car was not ready for pick up. I left a message late in the afternoon but got no call back. I had to initiate another call at noon the next day and was told my car was ready. Hmmm.

I booked an appointment online and when I showed up, they had not looked at their own schedule. They immediately became defensive because they didn't have the part in stock and set to blaming me for using online and not calling. After they had my car for a week, they tried to tell me how I got a free alignment (which was merely like a standard thing for the type of repair! Like, ok thanks for finishing the job properly but don't try to pass it off as something extra!). I had also brought it in for brakes. I said please check the brakes, there's an issue. They called me and said two of my brakes and rotors were worn and they would replace. I gave the OK. When I picked up the car and pulled out of the lot, I still had bad braking. When my husband called back, they said that I had not told them there was an issue. I only went to this dealer for a warranty repair covered by GM, and I hope I never have to go back again.

Great team that will help find the best car for you. Team was super helpful from start to finish. They were all personable and wanted to work with you on budget and everything. Highly would recommend this dealership best start to finish experience I’ve had at a dealership.

Brett was excellent to work with.

I was helped by Ed in the service department. He was very professional and very efficient, friendly. He did an excellent job!